Below I have listed, in order, the process I take to efficiently and accurately diagnose and repair your vehicle. You will be updated in every step of this process, and I will not move forward without your approval to avoid surprise charges.
The initial trip to come out to the location of your vehicle includes the first 15 minutes of diagnostic. This is usually enough time to determine the cause of the issue and provide a free estimate of repair. Some issues will require additional diagnostic time to determine the cause. see below.
After finding the cause of your vehicle's issue, I will build you a free estimate of the cost to repair. I do this using estimator software integrated with manufacture suggested labor times. completed estimates will be sent to you electronically via text or email for your approval and signature.
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*Whichever comes first. does not apply to customer supplied parts and specified repairs
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